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Shipment Notification Sent
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If your order status reads only “Label Created” or “Shipment Notification Sent,” please reach out via our Contact Form page. We’ll check with our Fulfillment Center and let you know within 24–48 business hours if your requested change can be made.
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Once a parcel has moved beyond “Label Created” or “Shipment Notification Sent,” it’s already in transit and can’t be guaranteed for recall—but we’ll do our best.
No Tracking Information Yet
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If you haven’t received a tracking number, send us a message through our Contact Form page. We’ll contact the Fulfillment Center on your behalf and update you within 24–48 business hours about whether an edit is possible.
We’re Here To Assist!
If you need additional assistance, submit a ticket here. We’ll respond within 48 hours.